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Athena M.

I had a wonderful experience with Dr Ron Kaplan. I was visiting from the West Coast. The tips of my Phonak hearing aids had become very uncomfortable. I found Kaplan Hearing Center in Columbia on the web, called, explained the issue and they suggested I come right over. Dr Ron Kaplan greeted me cordially, fixed my problem. He refused payment and, to boot, gave me additional replacement tips as a back-up. I was so taken with his kindness, and the responsiveness and friendliness of his receptionist. Business with a heart, an unbeatable combination.

Athena M. San Francisco, CA